Please review our student policy below. If you have any questions, please contact us at info@sogacademy.com.

As you embark on this transformative journey with us, we want to emphasize the importance of your active participation and commitment. Our program is designed to provide a rich and immersive learning experience, and your engagement plays a crucial role in making the most of this opportunity.

Here’s what will help you get the most out of the program:

Punctuality
Please show up for class on time, and rest to fully participate. If you will be late or need to miss a class, email your educator as soon as possible.

Commitment to Accountability
When you join our program, you’re not just a student; you’re an integral part of a supportive community. We encourage you to come with an open mind, ready to engage deeply and responsibly. This space is designed to be a safe and accountable environment where you can freely express your thoughts, practice new skills, and explore different aspects of grief coaching. Accountability means being present, prepared, and willing to take ownership of your learning journey.

Active Participation in Practice Coaching
One of the cornerstones of our program is the emphasis on practice coaching. This hands-on approach is essential for developing the confidence and competence needed to become an effective grief and loss coach. We expect you to actively participate in coaching sessions both within the classroom and with your fellow students outside of formal class hours. These practice sessions are not just exercises; they are opportunities to apply what you’ve learned, receive feedback, and refine your skills in real-time.

Engagement Beyond the Classroom
Learning doesn’t stop when the class ends. We encourage you to continue practicing and refining your coaching techniques with your peers outside of the scheduled classroom sessions. This ongoing engagement will help solidify your understanding and ensure that you are continually developing your abilities. Take advantage of every chance to practice. Remember, the more you invest in these experiences, the more you’ll grow and benefit from the program.

Embracing the Learning Process
Understand that learning is a journey, not a destination. There will be moments of challenge and moments of triumph. Embrace them all. Be patient with yourself as you navigate through the complexities of grief coaching. Reflect on your experiences, learn from your interactions, and be open to feedback. This growth mindset will be invaluable as you progress through the program and beyond.

Building a Supportive Community
Your fellow students are not just classmates; they are your partners in this journey. Foster a spirit of collaboration and support within your cohort. Share your insights, listen actively, and provide constructive feedback. By working together and supporting each other, you create a rich learning environment where everyone can thrive.

Your learning experience in our program is a shared responsibility. We are here to guide and support you, but the depth of your learning is directly related to the effort and dedication you bring. Be proactive, be engaged, and be ready to dive into this incredible opportunity. The skills and insights you gain here will be a direct reflection of the energy and commitment you invest. Let’s embark on this journey with enthusiasm and a shared goal of becoming compassionate, skilled grief and loss coaches.

Missed Classes
When a class is missed, you will be expected to watch the video recording and complete the missed classes form within 48 hours of the missed class. We discourage missing class and you may only miss a total of 8 hours of live classes during the program. After this time is missed, you will need to make up the live instruction time at an extra cost of $150/hour to make up hours missed.

Allowed Absence
Participants are permitted to miss up to 8 hours of class time without penalty. This time can be used at their discretion and is intended to accommodate unforeseen circumstances, including personal loss and grief.

Extended Absence
If a participant needs to miss more than 8 hours of class time, our Transfer of Credit Policy will be applied. This policy allows participants to transfer their credits to a future session, ensuring they can complete their training without compromising their learning experience.

Implementation of Extended Leaves
Participants needing to miss more than the allowed 8 hours should notify the program coordinator as soon as possible. We will provide guidance on how to utilize the Transfer of Credit to continue their education at a later date that is more suitable for their situation.

We are committed to supporting our participants through their personal journeys with compassion and flexibility. If you have any concerns or require further assistance, please do not hesitate to reach out to our team.

Bereavement
As an organization dedicated to grief and loss, we recognize that experiencing the death of a loved one or other significant losses is an integral part of life. Our policy aims to balance the need for attendance with the understanding and flexibility required during such times. This policy explicitly includes all forms of loss, such as pregnancy and infant loss. We understand that these experiences can deeply affect one’s ability to attend and participate in scheduled programs.

Transfer of Credit
Should you need to withdraw from the program for health or family reasons within the first 4 weeks of the program, your tuition can be transferred to another program which begins within one year of the time of your registration. After the first 4 weeks your tuition will be prorated and a credit applied to a future program. This requires approval by our Director of Education and Director of Operations.

Zoom Recordings
All sessions will be recorded and provided to participants via a password protected Vimeo link until 30 days after the session for your convenience, however the zoom recordings do not replace in person instruction.

Confidentiality
Everything in this class is kept between the classroom’s virtual walls. Respect your fellow participant’s privacy. Classroom materials are intended for your use as a participant. Classroom recordings must not be shared to honour the confidentiality of all participants.

Observation and Mentoring
You must fully participate in-class coaching; it is necessary for you to be able to meet the requirements to pass this course by having us evaluate/mentor/and observe your coaching. One-on-one mentoring is to be completed with certified mentors.

Completion of Course
In order to successfully pass this course and receive your certification, you need to complete a written assignment, a recorded oral exam provided to Seeds of Growth and 10 of practice coaching hours, documented for review.

Cancellation Policy
The Seeds of Growth: Grief Education has a cancellation policy that protects both the attending student and Seeds of Growth: Grief Education. We want the new students to be protected as they venture into professional coach training.

Here are the details of our Refund Policy:

Withdrawal 30 days prior to class: 75% refund of the course tuition paid.

Withdrawal after the first class: 50% refund of the course tuition.

After the first class there will be no refund granted.

Complaint or Grievance Policy
Should you find that you have concerns or issues during your training, we encourage you to contact your instructors right away. We invite an environment of open communication and will make time to speak with you as soon as possible. If you prefer to speak with our CEO, you may contact Danyelle at ​danyelle@sogacademy.com​.

Ethics, Integrity & Transparency
We hold absolute belief that each person is whole and complete. We encourage and support self-awareness, transformation and action. We constantly check ourselves and the principles and policies of the learning organization to be sure we remain true to our commitment to provide the highest standard of education. We make our policies openly available for everyone and invite dialogue and questions to be sure they are clear and concise. We respect our students as unique and promise to provide training that supports their learning. We are accessible for conversations and additional guidance.

Individually, we are engaged in continuous learning and coaching to stay healthy and supported in our own journeys. Together, we model open communication and honest dialogue.